Last updated: August 4, 2026

Southern Electric Motors (“we,” “us,” or “our”) operates semotor.com and the retail and service business located at 7100 NW 72nd Ave, Miami, FL 33166. This policy explains what personal information we collect, how we use it, and the choices you have.

Information We Collect

Information you give us. When you place an order, request a quote, create an account, schedule service, or contact us, we may collect your name, company name, billing and shipping address, email address, telephone number, order details, and the content of your messages.

Payment information. Card payments are processed by third-party payment providers. Card numbers are submitted directly to those providers and are not stored on our servers. We receive only limited details such as the payment result and the last digits of the card.

Information collected automatically. Like most websites, we collect technical information such as IP address, browser and device type, pages viewed, and the site that referred you. This is collected through server logs and similar site technologies, including those used for analytics and site functionality.

How We Use Your Information

  • To process, fulfill, ship, and invoice your orders
  • To provide quotes, warranty support, and customer service
  • To create and manage your account and order history
  • To send order confirmations, shipping notices, and other transactional messages
  • To send promotional messages where you have asked to receive them (you can unsubscribe at any time)
  • To detect and prevent fraud and to secure our site
  • To improve our products, catalog, and website
  • To meet legal, tax, and accounting obligations

How We Share Information

We do not sell your personal information. We share it only as needed to run our business:

  • Shipping carriers so your order can be delivered
  • Payment processors to authorize and settle transactions
  • Service providers such as web hosting, email delivery, and analytics vendors who act on our instructions
  • Suppliers and manufacturers when an item ships directly to you or a warranty claim is filed
  • Professional advisors and authorities when required by law, subpoena, or to protect our legal rights
  • A successor if our business is sold or reorganized

Site Technologies and Analytics

We use small data files stored by your browser to keep your cart working, remember preferences, and understand how the site is used. You can control or clear these files through your browser settings, though some site features may not work correctly if they are disabled.

Data Retention

We keep order and transaction records for as long as needed to support warranties, returns, and tax and accounting requirements. Account and marketing information is kept until you ask us to remove it or it is no longer needed.

Security

Our site uses encrypted connections, and we limit access to personal information to staff who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Choices and Rights

You may ask us to access, correct, or delete the personal information we hold about you, or ask us to stop sending marketing messages. Every promotional email includes an unsubscribe link. To make a request, email info@semotor.com or call (305) 887-3411. We may need to verify your identity before acting on a request, and we may retain information we are legally required to keep.

Children

Our site is intended for business and adult consumer use. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

Third-Party Links

Our site may link to other websites, such as manufacturer documentation or payment pages. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.

Changes to This Policy

We may update this policy from time to time. The revised version will be posted on this page with a new date at the top.

Contact Us

Southern Electric Motors
7100 NW 72nd Ave, Miami, FL 33166
Phone: (305) 887-3411
Email: info@semotor.com